Thank you for choosing our store. This policy pertains to orders within the USA and aims to provide clear insights into our shipping procedures. By placing an order with us, you acknowledge and accept the terms detailed herein.
A. Shipping Costs
We are pleased to offer free shipping for all products within the USA.
B. Transit, Handling & Order Cut-Off Time
Typically, shipments are in transit for 5 – 7 business days (Monday to Friday). The order cut-off time is 05:00 PM Eastern Standard Time (New York). Our team requires 3 – 5 business days (Monday to Friday) to handle orders.
C. Delivery Terms
We rely on USPS for order deliveries.
D. Change of Address
Once an order is in transit, we cannot modify the delivery address. Should you need to alter the delivery location, please contact us within 24 hours of order placement at [email protected].
Upon shipment, each order is assigned a tracking number, which allows you to monitor its progress until it reaches your designated location.
Should you wish to cancel your order before receiving it, we accept cancellations prior to dispatch. In the event that an order has already been dispatched, kindly refer to our refund policy.
G. Parcels Damaged in Transit
If you discover that a parcel has been damaged during transit, please endeavor to reject the delivery if feasible. Subsequently, promptly contact our customer service team for assistance. In cases where a damaged parcel has been delivered in your absence, please connect with our customer service team for further guidance.
Thank you for entrusting us with your order. We strive to ensure your shopping experience is seamless and enjoyable.